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About TeamTangoAI

Built by Funeral Professionals, for Funeral Homes.

Technology alone doesn’t solve funeral home challenges — experience does. We built TeamTangoAI to give directors back their time, without ever replacing the personal care families deserve.

Compassion first. Technology second.

Jimmy Lucas and Jeff Chen, Co-Founders of TeamTangoAI

Jimmy Lucas & Jeff Chen

Co-Founders

Our story

Experience You Can’t Fake.

Most AI platforms are built for sales teams, call centers, and customer service departments. TeamTangoAI was created by professionals who have lived the realities of funeral service — and understand the weight every director carries.

That experience shapes every decision we make, so the technology feels like a natural part of your team rather than something bolted on.

This isn’t generic AI. It’s AI designed for funeral service.

We understand

  • First calls
  • Arrangement conferences
  • After-hours removals
  • Death certificate questions
  • Cremation authorizations
  • Service scheduling
  • Family communication
  • Funeral home operations

Meet the team

The People Behind TeamTangoAI.

Founded by funeral professionals who believe technology should stand beside your staff — never in place of them.

Jimmy Lucas

Co-Founder

CEO of Lucas Funerals & Cremations and a respected name in funeral service, Jimmy brings decades of hands-on experience and a deep understanding of what families, and the directors who serve them, truly need.

Jeff Chen

Jeff Chen

Co-Founder

A funeral professional and technologist who built the first version of TeamTangoAI to give directors back the hours lost to routine calls and paperwork.

In the News

As Seen in Forbes
and the Funeral Service Press.

Coverage of TeamTangoAI and the funeral professionals who built it.

Featured in The Agentic 20

The Agentic 20: AI Agents Doing Real Stuff

Forbes · Anna Tong · October 8, 2026

Forbes highlights companies applying agentic AI to real-world challenges, including TeamTangoAI’s work supporting funeral professionals.

TeamTangoAI Puts a Funeral Service Lens on Artificial Intelligence

American Funeral Director · Patti Martin Bartsche · October 1, 2026

Sixth-Generation Funeral Professional and Technology Executive Launch TeamTangoAI, an AI Platform Built Exclusively for Funeral and Cremation Providers

Kates-Boylston Industry News · June 18, 2026

Meet TeamTangoAI: The AI Assistant Built Specifically for Funeral Service

FuneralVision · June 18, 2026

See all News & Press

Why funeral homes choose us

Technology that supports
compassionate care.

Three reasons funeral homes trust TeamTangoAI to stand beside their staff — never in place of them.

01


24/7 Family Support

Families don’t only need help during business hours. Our assistants stay available around the clock to provide immediate, compassionate assistance whenever families reach out.

02


Customized for You

Every funeral home operates differently. Your assistant is trained on your pricing, services, policies, staff, and tone — so it feels like a natural extension of your team.

03


Privacy & Compliance

We understand the sensitive nature of funeral service. Built with privacy, security, and responsible data handling at its core to protect every family’s information.

We Help Funeral Homes Stay Present for the Families They Serve.

Available, organized, and responsive — so directors can focus on what matters most. That’s the promise behind everything we build.

Book your demo

See TeamTangoAI in
Your Funeral Home.

Tell us a little about your funeral home and we’ll set up a personalized walkthrough — no pressure, no obligation.